Privacy Policy

Last updated: February 10, 2026

Energy Flow ("we," "us," or "our") operates the website https://energy-flow.ca (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using this Site, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

a) Information You Provide Directly
When you contact us through our contact form, we collect your name, email address, and the content of your message. We use this information solely to respond to your inquiry.

b) Information Collected Automatically
When you visit the Site, we automatically collect certain information through cookies and similar tracking technologies, including:

  • Your IP address (anonymized)
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type (desktop, mobile, tablet)
  • General geographic location (country/region)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your messages and inquiries
  • Understand how visitors use the Site (analytics)
  • Improve the Site's content and performance
  • Display relevant advertisements through Google AdSense
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies for the following purposes:

  • Analytics cookies — Google Analytics uses cookies to collect anonymized data about how visitors use the Site. This helps us understand traffic patterns and improve content.
  • Advertising cookies — Google AdSense uses cookies to display relevant advertisements based on your browsing behaviour. These cookies may track your visits across other websites.
  • Functional cookies — Essential cookies that enable basic site functionality.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect your experience on this Site. For more information on opting out of Google's advertising cookies, visit Google's Ad Settings.

4. Third-Party Services

We use the following third-party services that may collect data independently:

  • Google Analytics 4 — Used to track and analyze website traffic. Data is anonymized. Google's privacy policy: policies.google.com/privacy
  • Google AdSense — Used to display advertisements. Google may use cookies to serve ads based on your prior visits to this Site or other sites. Google's privacy policy: policies.google.com/privacy
  • Formspree — Used to process contact form submissions. Formspree's privacy policy: formspree.io/legal/privacy-policy
  • Instagram — We link to our Instagram profile. Instagram's privacy policy applies to any interactions on that platform.

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry, typically no longer than 12 months. Analytics data is retained in accordance with Google Analytics' default retention settings (14 months).

6. Your Rights (Canadian Users)

Under PIPEDA and applicable provincial laws, you have the right to:

  • Access — Request a copy of personal information we hold about you
  • Correction — Request corrections to inaccurate personal information
  • Withdrawal of Consent — Withdraw consent for certain uses of your data
  • Complaint — File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at hello@energy-flow.ca.

7. Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Links to Other Websites

Our Site may contain links to third-party websites (such as book retailers or external resources). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: